Account Representative - State Farm Agent Team Member

David Mayfield - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training & development

Performance bonus

Competitive salary

Job summary

David Mayfield - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful relationships and connecting customer needs with State Farm products.

This role emphasizes proactive marketing, responsive service, and teamwork across agency departments to deliver the best protection and financial solutions. Training is provided to help you excel.

Qualifications

• Sales experience in outside/inside roles preferred.
• Experience in managing customer relationships preferred.
• Property & Casualty license is required.

Responsibilities

• Develop leads, schedule appointments, and market products to meet customer needs.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service including inquiries about coverage, billing, and claims.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Needs anticipation

Interpersonal skills

P&C license

Job description

Benefits:

• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for David Mayfield - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.