Account Representative - State Farm Agent Team Member

Rita Johnson - State Farm Agent; Griffin (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonuses

Casual Fridays

Work-life balance

Training & development

Advancement opportunities

Job summary

Rita Johnson - State Farm Agent is seeking an Account Representative to support daily operations and help customers find the right coverage. You will grow the agency through meaningful relationships, proactively marketing relevant products and services, and serving as a liaison among customers and agency departments.

We value hardworking, dependable individuals who can work independently while contributing to a collaborative team.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Anticipating needs

People skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2002 and currently lead a team of four. Before becoming a State Farm agent, I worked in insurance claims, where I developed a passion for helping people through difficult situations. I'm originally from Kentucky and previously served as a county commissioner.

Community involvement has always been an important part of both my personal and professional life. Our agency stays actively involved through the local Chamber of Commerce, Main Street organizations, and other community events. We enjoy building relationships and making a positive impact in the communities we serve.

We offer a Simple IRA, licensing reimbursement, built-in rewards and promotions, Casual Fridays, and a strong commitment to work-life balance. We believe in recognizing hard work while creating an enjoyable and rewarding workplace.

Our culture is family-oriented, supportive, and collaborative. I'm looking for someone who is hardworking, dependable, and able to work independently while also contributing to the success of the team. If you're looking for a close-knit office where your work makes a difference, we'd love to meet you.

Role Description

As an Account Representative for Rita Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.