Account Representative - State Farm Agent Team Member

Rick Weissenhofer - State Farm Agent; Oswego Township (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rick Weissenhofer - State Farm Agent in Illinois is seeking an Account Representative to support daily operations and enhance customer success. You will develop leads, identify customer needs, and market relevant products and services to build lasting client relationships.

Join a team focused on outstanding service, with a flexible schedule, PTO, licensing reimbursement, and opportunities for advancement. The role emphasizes strong communication and dedication to customer satisfaction.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate needs

Relate to customers

Job description

Benefits:

• Simple IRA


• License reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2011 and currently lead a team of three. State Farm has always been a big part of my life - my dad is a State Farm agent, I interned with State Farm Corporate, and later worked for another agent before opening my own agency. I attended Western Michigan University, played hockey, and still enjoy following the sport. Outside of work, I spend as much time as possible with my family and kids.

Our agency is built on creating lasting relationships with our customers and making a positive impact in the community through the work we do every day.

For our team, we offer PTO, sick time, paid holidays, vacation time, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team both inside and outside the office.

Our culture is energetic, positive, and encouraging. I'm looking for someone who is dependable, persistent, and willing to go above and beyond for our customers and teammates. If you're motivated to grow and enjoy working with people, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Rick Weissenhofer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.