Account Associate - State Farm Agent Team Member

Rita Johnson - State Farm Agent; Griffin (GA); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Rita Johnson - State Farm Agent in Griffin, GA is hiring an Account Associate to support daily operations, build strong customer relationships, and act as a liaison between customers and agency departments. You will promote relevant products and services to help clients protect what matters most.

The role emphasizes teamwork, attention to detail, and reliable service. A customer-focused mindset, strong communication skills, and the ability to work independently are valued as you help clients

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance industry experience

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2002 and currently lead a team of four. Before becoming a State Farm agent, I worked in insurance claims, where I developed a passion for helping people through difficult situations. I'm originally from Kentucky and previously served as a county commissioner.

Community involvement has always been an important part of both my personal and professional life. Our agency stays actively involved through the local Chamber of Commerce, Main Street organizations, and other community events. We enjoy building relationships and making a positive impact in the communities we serve.

We offer a Simple IRA, licensing reimbursement, built-in rewards and promotions, Casual Fridays, and a strong commitment to work-life balance. We believe in recognizing hard work while creating an enjoyable and rewarding workplace.

Our culture is family-oriented, supportive, and collaborative. I'm looking for someone who is hardworking, dependable, and able to work independently while also contributing to the success of the team. If you're looking for a close-knit office where your work makes a difference, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Rita Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.