Account Representative - State Farm Agent Team Member

Miles Newnam - State Farm Agent; Georgetown (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Miles Newnam - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will develop leads, schedule appointments, and market relevant products while building lasting client relationships to grow the agency.

The role emphasizes proactive service, effective communication, and a strong focus on customer needs. A collaborative, community-minded environment offers flexible schedule and opportunities for advancement.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Needs anticipation

People skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 after spending seven years as a State Farm team member. Those years gave me a strong foundation in serving customers and building relationships, and I'm excited to grow an agency of my own.

Being involved in the community is important to me. Our agency enjoys participating in local events, sponsoring area schools, and building relationships with the families and businesses we serve.

Our agency offers PTO, maternity and paternity leave, a Simple IRA, licensing reimbursement, early Fridays when team goals are achieved, and a strong commitment to work-life balance. As a new agency, you'll have the opportunity to grow alongside the team from the very beginning.

Our culture is fun, family-oriented, and focused on growth. We enjoy spending time together, including game nights outside of work, while supporting one another to achieve our goals. I'm looking for someone who is self-motivated, trustworthy, caring, and excited to help build something special.

ROLE DESCRIPTION:

As an Account Representative for Miles Newnam - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.