Account Representative - State Farm Agent Team Member

Brett Albert - State Farm Agent; Flint (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Brett Albert - State Farm Agent is seeking an Account Representative to develop leads, manage customer relationships, and market State Farm products.

The role focuses on delivering excellent customer service, identifying client needs, and coordinating with agency departments to meet those needs.

Qualifications

• Licensing required or able to obtain licenses.
• Sales experience preferred (outside/inside), retail, or telemarketing.
• Experience in managing customer relationships preferred.
• Ability to market products based on customer needs.
• Strong communication and listening skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries, policy changes, and billing.
• Promote long-lasting customer relations.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Customer service

Relationship building

Sales mindset

Written and verbal communication

Education

Property & Casualty License

Life, Accident & Health License

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As an Account Representative for Brett Albert - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.
• Collaborate with Team Members to achieve office objectives.

QUALIFICATIONS:

• Licensing Property & Casualty License and Life, Accident & Health License (Have or Obtain).
• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.