Account Representative - State Farm Agent Team Member

Chadbabcock; Erie (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus based on performance

Flexible schedule

Training & development

Opportunity for advancement

Competitive salary

Job summary

Chad Babcock - State Farm Agent is seeking an Account Representative to support daily operations and grow the agency through proactive customer engagement. You will identify client needs and market relevant insurance and financial products, building trust and long-term relationships.

The role emphasizes strong communication, dedicated service, and the ability to anticipate customer needs while collaborating with agency departments to deliver tailored solutions.

Qualifications

• Experience in sales and customer service.
• Ability to build and maintain customer relationships.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Respond to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing mindset

Communication skills

Customer service mindset

Empathy

Education

Property & Casualty license

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Chad Babcock - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.