Account Representative - State Farm Agent Team Member

Blake-Thomas---State-Farm-Agent; Town of Florida (NY); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Blake Thomas State Farm Agent in New York seeks an Account Representative who is outgoing, customer-focused and skilled at building relationships. You will grow the agency by identifying customer needs and marketing relevant products and services.

This role emphasizes strong communication, lead development, and providing prompt service, with licensing pursued after joining the agency to cover Life and Property & Casualty lines.

Qualifications

• Sales experience preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Ability to anticipate customer needs and respond effectively.
• Strong interpersonal skills and ability to relate to a diverse customer base.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including product inquiries and coverage details.
• Promote long-lasting customer relations and satisfaction.

Skills

Sales experience

Customer relationship mgmt

Marketing products

Communication skills

Anticipate customer needs

Relate to customers

Job description

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Blake Thomas}, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility and coverages.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Will need to get a Life license and Property & Casualty license.