Account Representative - State Farm Agent Team Member

Abby Gallegos - State Farm Agent; Houston (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Free food & snacks

Job summary

Abby Gallegos Mousner State Farm Agency is seeking an Account Representative to grow the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You will help improve customers' lives by proactively marketing relevant products and services and by delivering prompt, friendly service in a fast-paced environment.

Qualifications

• Experience in sales and customer-facing roles preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers effectively.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage, policy changes, billing, and questions.
• Promote long-lasting customer relations and satisfaction.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Marketing mindset

Needs anticipation

Active listening

Interpersonal skills

Education

Property & Casualty license

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Abby Gallegos Mousner State Farm Agency, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.