Account Representative - State Farm Agent Team Member

John-Hamilton---State-Farm-Agent; Poteau (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

John Hamilton State Farm is seeking an Account Representative to drive daily operations and customer success. You will build meaningful relationships, identify needs, and proactively market relevant products and services to clients.

The role emphasizes proactive outreach, scheduling, and responsive service, including coverage, billing, and policy changes. A strong customer focus and clear communication are essential to succeed.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license (P&C).

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about coverage, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales

Customer relationships

Communication

Marketing

Customer service

Anticipate needs

Relate to customers

P&C license

Job description

Benefits:

• Flexible schedule
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for John Hamilton State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.