Account Representative State Farm Agent Team Member

John Cook - State Farm Agency Intern; City of Oneonta (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as an Account Representative, where you will play a crucial role in enhancing customer satisfaction and driving success. This position involves building strong relationships with clients, addressing their insurance needs, and promoting relevant products to improve their lives. If you have a passion for customer service and marketing, this is an exciting opportunity to make a positive impact in the community while developing your skills in a supportive environment.

Qualifications

• Experience in sales preferred, either outside or inside sales.
• Strong communication skills are essential for customer interactions.

Responsibilities

• Establish and maintain customer relationships.
• Provide friendly and accurate customer service regarding insurance inquiries.

Skills

Sales Experience

Customer Relationship Management

Marketing Skills

Communication Skills

Customer Service

Job description

Account Representative - State Farm Agent Team Member

John Cook - State Farm Agency Intern

Role Description

As an Account Representative - State Farm Agent Team Member for John Cook - State Farm Agency Intern, you play a vital role in our daily operations and customer success. Your responsibilities include building meaningful customer relationships, acting as a liaison between customer needs and State Farm departments, and proactively marketing relevant products and services to improve our customers' lives.

Responsibilities

1. Establish and follow up on customer relationships as needed.
2. Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance options, policies, claims, and billing.
3. Maintain successful and lasting customer relations.

Qualifications

1. Experience in sales (outside sales, inside sales, retail, or telemarketing) preferred.
2. Experience in managing customer relationships preferred.
3. Interest in marketing products and services based on customer needs.
4. Strong communication skills—written, verbal, and listening.
5. Dedicated to excellent customer service.
6. Ability to anticipate customer needs and relate effectively to customers.