Account Representative - State Farm Agent Team Member

Dylan Kruisland - State Farm Agent; Boynton Beach (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Advancement

Paid time off

Parental leave

Profit sharing

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free snacks

Job summary

Dylan Kruisland - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful relationships and routing customer needs to the appropriate departments. You will proactively market relevant insurance and financial services offerings.

The role emphasizes customer service, sales, and effective communication to ensure accurate information and timely responses to inquiries and policy changes.

Qualifications

• Experience in sales or customer-facing roles.
• Ability to manage and grow customer relationships.
• Strong communication, listening, and written skills.
• Interest in marketing products based on customer needs.
• Proactive in understanding and anticipating customer needs.

Responsibilities

• Develop leads, schedule appointments, and market products to meet needs.
• Establish customer relationships and follow up as needed.
• Provide prompt, friendly customer service on inquiries, coverage, billing or changes.
• Promote lasting customer relationships through reliable service.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service mindset

Needs-based marketing

Prospecting

Education

Property & Casualty license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Dylan Kruisland - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.