Account Representative - State Farm Agent Team Member

Bryce Gaulin - State Farm Agent; Bethlehem (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Bryce Gaulin State Farm Agency is seeking an Account Representative who helps drive daily operations, grows the agency through customer relations, and serves as a liaison between customers and departments. You will pro-actively market relevant insurance and financial services products to meet client needs.

The role emphasizes strong communication, relationship-building, and a customer-first approach to create ongoing value for clients and the agency.

Qualifications

• Experience in sales and managing customer relationships is preferred.
• Strong written and verbal communication, plus listening skills.
• Dedicated to excellent customer service and anticipating customer needs.
• Ability to relate to customers and build long-term relationships.

Responsibilities

• Develop leads, schedule appointments, and market products and services.
• Establish and follow up on customer relationships to meet needs.
• Provide prompt, accurate, and friendly service for inquiries on coverages, changes, transfers, claims, and billing.
• Promote lasting customer relations and trust with clients.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Interpersonal skills

Education

Property & Casualty license

Tools

P&C license

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Bryce Gaulin State Farm, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.