Account Representative – Growth & Client Services

Dana Navarro Insurance Agency Inc; Bradenton (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Dana Navarro - State Farm Agency Intern in Bradenton, FL is seeking an Account Representative to support daily operations and customer success. You will grow the office through meaningful relationships and proactively market relevant products to meet clients’ needs.

Grow your career as you develop strong communication, service, and sales skills in a supportive team environment. Prior sales or customer-relations experience is preferred; a Property & Casualty license is a plus and training is

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Strong communication and listening skills are essential.
• Ability to build rapport and relate to diverse customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Address inquiries regarding product availability, coverages, policy changes, transfers, claim submissions, and billing questions.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Ability to relate to customers

P&C license

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Dana Navarro - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.