Account Growth & Customer Success Specialist

Kellen Bergh - State Farm Agency Intern; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Performance bonus

Signing bonus

Paid time off

Training & development

Advancement opportunities

Wellness resources

Job summary

Kellen Bergh - State Farm Agency Intern seeks an Account Representative to support daily operations and customer success. You will grow the office through meaningful customer relations and proactively market relevant State Farm products and services to meet client needs.

Grow your career while serving the community. We value attentive, sociable, results-minded professionals and look forward to adding you to our friendly team.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service mindset

Marketing interest

Tools

Property & Casualty license

Job description

Kellen Bergh - State Farm Agency Intern seeks an Account Representative to support daily operations and customer success. You will grow the office through meaningful customer relations and proactively market relevant State Farm products and services to meet client needs.

Grow your career while serving the community. We value attentive, sociable, results-minded professionals and look forward to adding you to our friendly team.