Account Representative - ERP Pro

Tyler Technologies, Inc.; Lubbock (TX); Hybrid; USD 65,000 - 70,000; Full time

Job summary

Tyler Technologies, Inc. in Lubbock is seeking an Account Representative to grow the ERP Pro client base and expand value within existing public sector customers.

You will identify opportunities to extend Tyler solutions and help public sector organizations optimize operations. You will combine consultative selling, product knowledge, and relationship management to drive measurable outcomes and revenue growth, traveling 25–50% and engaging with client sites and industry events to strengthen

Qualifications

• 2–5+ years in software sales, account management, or SaaS environments.
• Experience working with existing customer accounts (expansion + retention focus).
• Municipal/public sector experience strongly preferred.
• Familiarity with CRM systems (Salesforce, Dynamics, etc.).
• Strong presentation and public speaking skills.
• Proficiency in Microsoft Office and general PC applications.
• Valid driver’s license and ability to travel (25–50%).

Responsibilities

• Develop deep expertise in Tyler ERP Pro solutions and effectively map capabilities to client needs.
• Proactively engage clients to uncover new opportunities and assess interest in additional products/services.
• Clearly communicate product value, features, and outcomes; address questions and remove barriers to purchase.
• Follow up on leads generated internally and convert interest into qualified opportunities.
• Lead full sales cycles including discovery, demos, proposals, and contract closure.
• Support and contribute to RFP responses as needed.
• Travel to client sites, industry events, and user groups to strengthen relationships and drive awareness.
• Collaborate cross-functionally with internal teams to ensure customer success.

Skills

CRM familiarity

Public speaking

Presentation skills

MS Office

Travel readiness

Tools

Salesforce

Dynamics

Job description

SalesLubbock,TexasUnited States
Salary: USD 65000.00 - 70000.00 Annually

W e’re seeking a driven, relationship-focused Account Representative to grow and expand Tyler’s ERP Pro client base. This role is centered on maximizing value within existing customers—helping public sector organizations optimize operations while identifying opportunities to expand Tyler solutions.

You will act as a strategic partner to your clients, combining consultative selling, product expertise, and relationship management to drive measurable outcomes and revenue growth.

Location:Regional (Lubbock) | Travel/Home-Based

Travel:25-50%

Responsibilities

• Develop deep expertise in Tyler ERP Pro solutions and effectively map capabilities to client needs
• Proactively engage clients to uncover new opportunities and assess interest in additional products/services
• Clearly communicate product value, features, and outcomes; address questions and remove barriers to purchase
• Follow up on leads generated internally and convert interest into qualified opportunities
• Lead full sales cycles including discovery, demos, proposals, and contract closure
• Support and contribute to RFP responses as needed
• Travel to client sites, industry events, and user groups to strengthen relationships and drive awareness
• Collaborate cross-functionally with internal teams to ensure customer success

Qualifications

• 2–5+ years in software sales, account management, or SaaS environments
• Experience working with existing customer accounts (expansion + retention focus)
• Municipal/public sector experience strongly preferred
• Familiarity with CRM systems (Salesforce, Dynamics, etc.)
• Strong presentation and public speaking skills
• Proficiency in Microsoft Office and general PC applications
• Valid driver’s license and ability to travel (25–50%)