Account Representative: Customer Growth & Service(Flexible)

Steven Hlatky - State Farm Agent; Maryville (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Steven Hlatky - State Farm Agent in Maryville, TN is seeking an Account Representative who is outgoing and customer-focused. In this role you will grow the agency by building meaningful relationships and matching client needs with State Farm products and services.

You will develop leads, schedule appointments, and provide prompt, friendly service on inquiries about coverages, billing, and policy changes. A Property & Casualty license is preferred or required.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Written and verbal communication skills.
• Dedicated to customer service and able to anticipate customer needs.
• Able to relate effectively to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service mindset

Ability to identify customer needs

Job description

Steven Hlatky - State Farm Agent in Maryville, TN is seeking an Account Representative who is outgoing and customer-focused. In this role you will grow the agency by building meaningful relationships and matching client needs with State Farm products and services.

You will develop leads, schedule appointments, and provide prompt, friendly service on inquiries about coverages, billing, and policy changes. A Property & Casualty license is preferred or required.