Account Representative

Elektrik; Garner (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company-sponsored medical plan

Paid time off

Paid holidays

Job summary

A leading electrical company is seeking a Level 1 Account Manager in Garner, NC. In this role, you'll be the primary contact for customers purchasing medium-voltage products, managing relationships, processing orders, and ensuring customer satisfaction. Ideal candidates are organized, have a positive attitude, and possess basic computer skills. No engineering degree is required, just a willingness to learn. Full-time position with a Monday to Friday schedule.

Qualifications

• Must be 18 years or older.
• No college required.
• 1+ year in account management or customer service preferred.

Responsibilities

• Serve as the primary point of contact for customers.
• Develop trust with buyers and contractors.
• Investigate order discrepancies and maintain CRM records.

Skills

Clear written and verbal communication

Organized and comfortable juggling multiple tasks

Exceptional attitude

Basic computer proficiency

Education

High-school diploma or equivalent

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Elektrik

As a Level 1 Account Manager in our Medium Voltage division, you’ll be the first line of contact for customers purchasing medium‑voltage related products. Your mission is to keep accounts happy, grow repeat business, and make every interaction positive and productive — no Engineering degree required, just a standout attitude and a drive to learn.

Responsibilities

• Account Ownership – Serve as the primary point of contact for an assigned book of customers; respond to phone/email inquiries, process quotes and orders, and track delivery status.
• Relationship Building – Develop trust with buyers, contractors, and distributors; follow up proactively to uncover new opportunities and resolve issues fast.
• Sales Support – Collaborate with inside sales, engineering, and operations teams to create accurate quotes, ensure technical requirements are met, and expedite orders when needed.
• Problem‑Solving – Investigate order discrepancies or delivery delays, recommend alternatives, and maintain detailed records in the company CRM.
• Reporting – Maintain up‑to‑date account notes, forecast monthly revenue, and provide feedback on market trends and customer needs.
• Continuous Learning – Complete in‑house product and safety training on medium‑voltage equipment to better serve customers and advance to Level 2.

Schedule & Work Loaction

• Hours: Monday – Friday, 8:30 a.m. – 5:00 p.m. (40 hrs/week; overtime rarely required)

Qualifications

• Age: 18 years or older
• Education: High‑school diploma or equivalent; no college required
• Exceptional attitude—positive, eager to help, and solution‑oriented
• Clear written and verbal communication
• Organized and comfortable juggling multiple tasks
• Basic computer proficiency (email, spreadsheets, CRM or ERP software)
• Experience (Nice to Have): 1+ year in account management, customer service, or sales—especially in electrical, industrial, or construction supply environments.
• Company‑sponsored medical plan (eligible first of the month after 30 days)
• Paid time off, paid holidays

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Construction

Referrals increase your chances of interviewing at Elektrik by 2x

Get notified about new Account Representative jobs in Garner, NC.

Account Representative - State Farm Agent Team Member

Raleigh, NC $40,000.00-$60,000.00 10 months ago

Surgical Clinical Account Manager - Durham/Greensboro, NC

Raleigh-Durham-Chapel Hill Area 2 weeks ago

Homes.com Territory Sales Account Representative - Raleigh, NC

Account Representative - State Farm Agent Team Member

Raleigh, NC $60,000.00-$120,000.00 1 day ago

Raleigh, NC $52,000.00-$60,000.00 3 days ago

Raleigh, NC $80,000.00-$160,000.00 2 months ago

Raleigh, NC $75,000.00-$100,000.00 6 days ago

Raleigh, NC $55,000.00-$67,000.00 2 months ago

Raleigh, NC $75,000.00-$110,000.00 1 day ago

Outside Sales Representative - Raleigh, NC

Account Executive - Raleigh, NC - Oncology Sales

Territory Sales Representative (B2B Outside Sales)

Raleigh, NC $60,000.00-$72,000.00 1 month ago

Key Account Manager - Car Dealer Channel - Atlantic Tire Distributors

Account Representative - State Farm Agent Team Member

Archer Lodge, NC $40,000.00-$60,000.00 1 month ago

Specialty Representative, GIC - Raleigh, NC

Raleigh, NC $78,500.00-$192,500.00 4 days ago

Raleigh, NC $50,000.00-$65,000.00 6 days ago

Raleigh, NC $60,000.00-$70,000.00 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.