Account Rep / Serv Tech

Shaffer Distributing; Dayton (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401(k) with company match

ESOP – employee-owned

Company vehicle and iPhone

PTO & holidays

Disability insurance

Job summary

Shaffer Entertainment is seeking a Field Service Technician to install, maintain, and service arcade games, ATMs, and entertainment equipment at customer sites in the Dayton area. You will travel to bars, restaurants, and family entertainment centers, performing hands-on maintenance and troubleshooting in a fast-paced field role.

The position requires a valid driver’s license, the ability to lift up to 75 lbs, and the capacity to pass a background check. On-call weekend rotation is included.

Qualifications

• Must be self-motivated, dependable and customer-focused.
• Valid driver’s license and clean background check required.
• Ability to lift up to 75 lbs and work independently on route.

Responsibilities

• Service, install, and repair arcade games, pool tables, darts, cranes, ATMs, and other amusement equipment.
• Respond to on-site service calls and troubleshoot mechanical and technical issues.
• Collect cash and customer payouts from assigned route locations.
• Monitor and refill cranes and ATMs to appropriate levels.
• Safely transport cash to designated bank locations.
• Maintain strong relationships with customers through reliable, professional service.

Skills

Self-motivated

Dependable

Customer-focused

Valid driver's license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Full Time Manual Labor Dayton, OH, US

Do you enjoy working with your hands, solving problems on the go, and being out in the field instead of behind a desk? Join Shaffer Entertainment, where your skills keep the fun running and your work truly matters.

As a Field Service Technician, you’ll be the face of Shaffer at customer locations across the Dayton area—installing, maintaining, and servicing arcade games, ATMs, and entertainment equipment in bars, restaurants, and family entertainment centers. No two days are the same, and you’ll have the independence and support to do meaningful, hands‑on work.

What You’ll Do

• Service, install, and repair arcade games, pool tables, dart boards, cranes, ATMs, and other amusement equipment
• Respond to on‑site service calls and troubleshoot mechanical and technical issues
• Collect cash and customer payouts from assigned route locations
• Monitor and refill cranes and ATMs to appropriate levels
• Safely transport cash to designated bank locations
• Maintain strong relationships with customers through reliable, professional service

Schedule

• Monday–Friday, 8:30 AM–5:00 PM
• On‑call rotation for weekend service needs

Physical & Technical Requirements

• Ability to lift up to 75 lbs
• Comfortable using hand tools, dollies, pallet jacks, and handcarts
• Ability to climb ladders (up to 12 ft) and work in tight spaces such as ceilings or attics
• Mechanical aptitude and basic math skills
• Ability to work independently and manage your route efficiently

What We’re Looking For

• Must be21 years or older (some locations have age‑restricted access)
• Valid driver’s license and clean Motor Vehicle Record
• Ability to pass a background check
• Self‑motivated, dependable, and customer‑focused

Why Shaffer Entertainment?

We’re not your typical entertainment company. Shaffer Entertainment is 100% employee‑owned, values‑driven, and built on nearly a century of trust, innovation, and people‑first leadership. With five generations of leadership behind us, we believe our success comes from investing in our employees and treating them like family.

When you join Shaffer, you’re not just taking a job—you’re becoming an owner.

Benefits That Matter

• 401(k) with 4% Company Match
• 100% Employer‑Funded Employee Stock Ownership Plan (ESOP) – no cost to you
• Company Vehicle & iPhone
• Paid time off & paid holidays
• Company‑paid Short‑Term & Long‑Term Disability insurance
• Life insurance and financial planning resources

Shaffer Entertainment is proud to be an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees.