Account Relations Specialist - Hybrid, Bonus & Growth

Bob Willetts - State Farm Agent; Bethesda (MD); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bob Willetts - State Farm Agent in Bethesda is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of relevant products and services. You will develop leads, build relationships, and deliver proactive service to meet client needs.

The role emphasizes building relationships, delivering prompt customer service, and supporting a team in a hybrid work setting with opportunities for advancement.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing).
• Experience in managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing interest

Communication skills

Customer service orientation

Needs anticipation

Relating to customers

Job description

Bob Willetts - State Farm Agent in Bethesda is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of relevant products and services. You will develop leads, build relationships, and deliver proactive service to meet client needs.

The role emphasizes building relationships, delivering prompt customer service, and supporting a team in a hybrid work setting with opportunities for advancement.