Item Processing Specialist I

BOK Financial; Oklahoma City (OK); On-site; USD 42,000 - 52,000; Full time

Job summary

BOK Financial is looking for an Item Processing Specialist I to join the night shift in Oklahoma City. The role focuses on balancing customer and internal transactions, reconciling transmissions, producing operational reports, and resolving exceptions with careful attention to service levels.

The position requires strong analytical skills, resilience, and the ability to make sound decisions under deadlines.

Qualifications

• High school diploma required, plus 2-3 years of directly related experience in bank operations or accounting preferred.

Responsibilities

• Balancing customer and internal transactions.
• Researching and resolving out-of-balance conditions.
• Meeting established service level agreements (SLA's) and processing deadlines.
• Distributing reports to internal bank departments and business partners.
• Taking corrective actions to minimize operational risk and customer impact.

Skills

Analytical skills

Attention to detail

Resilience

Deadline-driven

Education

High school diploma

Job description

Req ID: 78701

Location: Oklahoma City -OKC

Areas of Interest: Bank Operations

Pay Transparency Salary Range: Not Available

Application Deadline: 10/22/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type: Discretionary

Summary: We've built a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Job Description

The Item Processing Specialist I - (Night Shift) is responsible for balancing and reconciling customer transactions, managing critical processing transmissions producing operational reporting, resolving exceptions, mitigating operational risk, and ensuring all processing activities are completed accurately and within established service level agreements. The role requires strong analytical skills, attention to detail, resilience, and the ability to make sound decisions in a deadline-drive environment. Time spent on principal duties and responsibilities will vary by employee site location.

Required work schedule: Monday - Friday, 5:00pm - 1:30am.

Team Culture

A career with BOK Financial will provide you opportunities and benefits that can only come from working for a trusted industry leader. Work with amazing, energetic team members and a company dedicated to your success, growth, and advancement.

How You'll Spend Your Time

• Balancing customer and internal transactions
• Researching and resolving out-of-balance conditions
• Meeting established service level agreements (SLA's) and processing deadlines
• Distributing reports to internal bank departments and business partners
• Taking corrective actions to minimize operational risk adn customer impact

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a high school education and 2-3 years of directly related experience in bank operations or accounting or equivalent combination of education and experience.

Working Conditions & Physical Requirements

Office - 40 lbs

BOK Financial Corporation Group

is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.