Account Operations Specialist

CFS; Lewis Center (OH); On-site; USD 55,000 - 65,000; Full time

Job summary

CFS is seeking an Account Operations Specialist to join our Columbus, OH team onsite. You will own listings, drive sales growth with Account Managers, and merchandise with purpose to elevate brand performance.

Ideal candidates have 2+ years in ecommerce or fashion merchandising, experience with Amazon/Walmart/Shopify, and strong Excel/data skills. This role emphasizes collaboration, data-driven decisions, and proactive account management.

Qualifications

• Bachelor’s degree required or closely related field.
• 2+ years of experience in ecommerce, merchandising, or account management (apparel or fashion preferred).
• Strong Excel skills and comfort working with data.
• Analytical mindset with the ability to turn insights into action.
• Self-starter who thrives in a fast-paced, collaborative environment.
• Excellent communication and teamwork skills.

Responsibilities

• Own the Listing Process – Create, optimize, and manage product listings using automation tools and bulk uploads to ensure accuracy and brand consistency.
• Drive Sales Growth – Partner with Account Managers to execute strategies that increase revenue and expand product assortments.
• Merchandise with Purpose – Collaborate with Merchandisers to build compelling product collections that resonate with customers and align with trends.
• Ensure Quality & Compliance – Conduct daily audits of listings, ensuring accuracy, inventory alignment, and adherence to brand standards.
• Identify Opportunities – Analyze performance data, uncover white space, and recommend new ways to grow each account.
• Stay Ahead of Trends – Keep a pulse on consumer behavior and eCommerce trends to continuously enhance the customer experience.
• Collaborate Cross-Functionally – Work closely with internal teams and external partners to maximize product visibility and performance.

Skills

Analytical mindset

Excellent communication

Self-starter

Teamwork

Strong Excel skills

Experience with ecommerce platforms

Education

Bachelor’s degree in Fashion Merchandising, Marketing, Business, or related field

Tools

Amazon

Walmart

Target+

Shopify

Job description

Account Operations Specialist

Salary: $55,000-$65,000

Columbus, OH- Onsite

Join a company where creativity meets data—and your ideas make an impact.

Our client is a trusted partner to some of the most recognized brands in retail. With over 40 years of industry expertise, they've built a reputation for delivering high-quality, on-demand print and fulfillment solutions at scale. As they continue to grow, they’re looking for driven, detail-oriented professionals to help elevate they're online presence and drive account success.

What You’ll Do

• Own the Listing Process – Create, optimize, and manage product listings using automation tools and bulk uploads to ensure accuracy and brand consistency.


• Drive Sales Growth – Partner with Account Managers to execute strategies that increase revenue and expand product assortments.


• Merchandise with Purpose – Collaborate with Merchandisers to build compelling product collections that resonate with customers and align with trends.


• Ensure Quality & Compliance – Conduct daily audits of listings, ensuring accuracy, inventory alignment, and adherence to brand standards.


• Identify Opportunities – Analyze performance data, uncover white space, and recommend new ways to grow each account.


• Stay Ahead of Trends – Keep a pulse on consumer behavior and eCommerce trends to continuously enhance the customer experience.


• Collaborate Cross-Functionally – Work closely with internal teams and external partners to maximize product visibility and performance.

What You Bring

• Bachelor’s degree in Fashion Merchandising, Marketing, Business, or a related field


• 2+ years of experience in eCommerce, merchandising, or account management (apparel or fashion preferred)


• Hands-on experience with platforms like Amazon, Walmart, Target+, and/or Shopify


• Strong Excel skills and comfort working with data


• Analytical mindset with the ability to turn insights into action


• Self-starter who thrives in a fast-paced, collaborative environment


• Excellent communication and teamwork skills

Why Join?

• Make an Impact – Your work directly influences product visibility, customer experience, and revenue growth


• Collaborative Culture – Work alongside passionate, creative, and driven professionals


• Growth Opportunities – Be part of a growing company where your contributions are recognized

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