Account Operations Specialist

CFS; Columbus (OH); On-site; USD 65,000 - 80,000; Full time

Job summary

A growing eCommerce apparel organization is seeking an Account Operations Specialist to support and expand online retail accounts. This fully onsite role in Lewis Center, Ohio, requires a Bachelor's degree in Fashion Merchandising or a related field, along with 2+ years of experience in eCommerce account management. Responsibilities include collaborating with account managers, managing product listings, and developing merchandising strategies to drive revenue growth. Competitive salary ranging from $65,000 to $80,000 annually.

Qualifications

• 2+ years of experience in eCommerce account management or merchandising, preferably within apparel or fashion.
• Strong skills in Microsoft Office, especially Excel.
• Familiarity with eCommerce platforms.

Responsibilities

• Support sales growth and performance of assigned eCommerce accounts.
• Develop compelling product assortments with merchandising teams.
• Manage product listing process for accurate listings.
• Perform daily audits of account listings.
• Assist in developing merchandising strategies for revenue growth.
• Monitor product and category performance.

Skills

eCommerce account management

Merchandising

Microsoft Office Suite

Excel

Education

Bachelor’s degree in Fashion Merchandising, Marketing, Advertising, Business, or related field

Tools

Amazon

Walmart

Target+

Shopify

Job description

Location: Lewis Center, Ohio - Fully onsite

Salary: $65,000 – $80,000 annually

A growing eCommerce apparel organization is seeking an Account Operations Specialist to support and expand online retail accounts. This role will work closely with account managers and merchandising teams to manage product listings, monitor account performance, and ensure brand consistency across multiple online platforms.

Responsibilities

• Partner with Account Managers to support sales growth and performance of assigned eCommerce accounts.
• Collaborate with merchandising teams to develop compelling product assortments that align with customer demand.
• Manage the product listing process using bulk upload tools and automated systems to ensure accurate and compliant listings.
• Perform daily audits of account listings to maintain accuracy, brand standards, and appropriate inventory levels.
• Assist in developing and executing merchandising strategies that support revenue growth.
• Identify opportunities to expand product offerings and increase account performance.
• Monitor product and category performance and provide reporting insights to internal teams.
• Stay informed on market trends and consumer behavior to enhance the online shopping experience.
• Coordinate with internal and external partners to maximize product visibility and listing performance.

Qualifications

• Bachelor’s degree in Fashion Merchandising, Marketing, Advertising, Business, or a related field.
• 2+ years of experience in eCommerce account management or merchandising, preferably within apparel or fashion.
• Experience working with Microsoft Office Suite, including strong Excel skills.
• Familiarity with major eCommerce platforms such as Amazon, Walmart, Target+, or Shopify.