Account Operations Specialist

Creative Financial Staffing, LLC; Lewis Center (OH); On-site; USD 55,000 - 65,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking an Account Operations Specialist for our Columbus, OH area with on-site work. The role blends analytics, creativity, and strategy to optimize product listings and drive account performance.

Key tasks include managing listings, partnering with managers to grow revenue, merchandising products, and ensuring quality and compliance across platforms. A bachelor’s degree and 2+ years in eCommerce are preferred, with strong Excel and data skills.

Qualifications

• Bachelor’s degree in Fashion Merchandising, Marketing, Business, or related field.
• 2+ years in eCommerce, merchandising, or account management (apparel or fashion preferred).
• Hands-on experience with platforms like Amazon, Walmart, Target+, and/or Shopify; strong Excel and data skills.

Responsibilities

• Own the Listing Process—Create, optimize, and manage product listings with automation and bulk uploads.
• Drive Sales Growth—Partner with Account Managers to increase revenue and expand product assortments.
• Merchandise with Purpose—Collaborate with Merchandisers to build compelling product collections.
• Ensure Quality & Compliance—Conduct daily audits of listings for accuracy and brand standards.
• Identify Opportunities—Analyze performance data and recommend growth strategies for each account.
• Stay Ahead of Trends—Monitor consumer behavior and eCommerce trends to enhance the customer experience.
• Collaborate Cross-Functionally—Work with internal teams and external partners to maximize visibility and performance.

Skills

Analytical thinking

Excel proficiency

Data-driven decisions

Communication teamwork

Education

Bachelor’s degree in Fashion Merchandising

Tools

Amazon

Walmart

Target+

Shopify

Job description

Account Operations Specialist
Salary: $55,000-$65,000
Columbus, OH- Onsite

Join a company where creativity meets data—and your ideas make an impact.

Our client is a trusted partner to some of the most recognized brands in retail. With over 40 years of industry expertise, they’ve built a reputation for delivering high-quality, on-demand print and fulfillment solutions at scale. As they continue to grow, they’re looking for driven, detail-oriented professionals to help elevate they’re online presence and drive account success.

What You’ll Do

In this role, you’ll play a key part in shaping the success of our eCommerce accounts—blending analytics, creativity, and strategy to drive results.

• Own the Listing Process – Create, optimize, and manage product listings using automation tools and bulk uploads to ensure accuracy and brand consistency.
• Drive Sales Growth – Partner with Account Managers to execute strategies that increase revenue and expand product assortments.
• Merchandise with Purpose – Collaborate with Merchandisers to build compelling product collections that resonate with customers and align with trends.
• Ensure Quality & Compliance – Conduct daily audits of listings, ensuring accuracy, inventory alignment, and adherence to brand standards.
• Identify Opportunities – Analyze performance data, uncover white space, and recommend new ways to grow each account.
• Stay Ahead of Trends – Keep a pulse on consumer behavior and eCommerce trends to continuously enhance the customer experience.
• Collaborate Cross-Functionally – Work closely with internal teams and external partners to maximize product visibility and performance.

What You Bring

We’re looking for someone who is both analytical and creative—someone who enjoys solving problems and making a measurable impact.

• Bachelor’s degree in Fashion Merchandising, Marketing, Business, or a related field
• 2+ years of experience in eCommerce, merchandising, or account management (apparel or fashion preferred)
• Hands-on experience with platforms like Amazon, Walmart, Target+, and/or Shopify
• Strong Excel skills and comfort working with data
• Analytical mindset with the ability to turn insights into action
• Self-starter who thrives in a fast-paced, collaborative environment
• Excellent communication and teamwork skills

Why Join?

• Make an Impact – Your work directly influences product visibility, customer experience, and revenue growth
• Collaborative Culture – Work alongside passionate, creative, and driven professionals
• Growth Opportunities – Be part of a growing company where your contributions are recognized

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