Account & Operations Coordinator (Office-Based)

Elliott-Lewis Corporation; Glassboro (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k Retirement Plan

Two weeks’ vacation during first year

Medical / Health Insurance Plans

Dental coverage

Life insurance options

Disability insurance options

Job summary

Elliott-Lewis Corporation is seeking an Account Coordinator to join the Mechanical Services office team in New Jersey. This full-time, on-site role focuses on managing customer needs and requests, coordinating with field technicians, and reporting on service metrics.

You will work closely with the Director of Operations in a collaborative environment. The ideal candidate thrives on problem solving, clear communication, and building long-term relationships with clients.

Qualifications

• 1–3 years of experience in client services.
• High school diploma or GED equivalent required.
• Excellent communication and negotiation skills.
• Self-motivated, detail oriented, and able to handle multiple assignments.
• Proficient reporting and analytics; strong organizational skills; MS Office suite.

Responsibilities

• Interact with customers and update them on account status.
• Quote follow-up work to support equipment repairs.
• Procure materials for technicians.
• Communicate with service coordinators about daily activity.
• Maintain customer database with daily workflow status.
• Run weekly status reports to measure service goals.
• Prioritize tasks to meet customer needs.

Skills

Client services

Communication

Negotiation

Multitasking

Reporting & analytics

Organizational skills

Education

High school Diploma or GED

Tools

Microsoft Office (Word, PowerPoint, Excel)

Microsoft Great Plains (GP/Key2Act)

Microsoft SharePoint

Job description

Elliott-Lewis Corporation is seeking an Account Coordinator to join the Mechanical Services office team in New Jersey. This full-time, on-site role focuses on managing customer needs and requests, coordinating with field technicians, and reporting on service metrics.

You will work closely with the Director of Operations in a collaborative environment. The ideal candidate thrives on problem solving, clear communication, and building long-term relationships with clients.