Account Manager, Travel Retail Americas

L'Oreal USA, Inc; Miami (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive benefits

Hybrid work policy

401K

Pension plan

VIP access to L’Oréal internal shop

Learning & development opportunities

Employee resource groups

Mental health & wellness programs

Job summary

L’Oréal USA, Inc. is seeking an Account Manager for Travel Retail Americas in Miami, FL. This role drives commercial activity across brands, ensuring listings, promotions, forecasting and inventory analysis to maximize sales and market share.

You will collaborate with Area Managers and Market Directors to deliver strong retail plans and stakeholder alignment. Hybrid work arrangement with in-office and at-home days.

Qualifications

• Experience analyzing sell-in/sell-out, market share and promos.
• Ability to synthesize cross-functional data into actionable insights.
• Strong stakeholder management and client negotiation skills.

Responsibilities

• Analyze sell-in/sell-out, market share, brand performance, stock and promotions.
• Cross-reference data from sales force, market studies and marketing for comprehensive insights.
• Combine internal and external data to analyze market trends and performance.
• Provide insights and clear recommendations to build commercial plans with AM/Market Director.
• Communicate orders process for novelties, assortment, pricing and promotions with key accounts.

Skills

Business plan design

Activation excellence

Budget management

Business relationship management

Engaging selling to customers

Retail negotiation

Stakeholder management

Account management

Adapted communication

Business planning

Data-driven decision making

Finance literacy

RGM literacy

Storytelling

Job description

Job Title: Account Manager, Travel Retail Americas Location: Miami, Florida

OVERVIEW

Ensure execution of commercial activity under the multidivisional structure. The accomplishment must result in maximized retail sales, increased market share for the brands and ensure the retail expression. Activities include following up of listings, sell out and market performance, stock, orders, forecast, inventory analysis, promotions, and additional analysis to support the Sales Directors / Area Managers responsibilities.

KEY JOB ACCOUNTABILITIES

• Making relevant accurate analysis to understand the current business situation (Sell in and Sell out, Market share, brand by brand, promos & forms, stock equation, SKUs inventory)
• Cross-reference data from the sales force, market studies (internal and external) and marketing in order to have a comprehensive overall understanding of the business (penetration report, testers, ad hoc reports)
• Combines internal & external, financial and not financial data on Key Accounts. Analysis of market trends, business performance and its levers, and make recommendations.
• Shape and disseminate analyses and syntheses to help decision makers drive business activity - specifically providing insights and clear & detailed recommendations to build with the Area Manager (AM) and Market Director strong commercial plans to reach the Travel Retail Americas goals.
• Ensure a good communication with Key Accounts stakeholders and internal Teams (marketing, customer care, finance) about orders process for novelties & assortment and execution for promotional plan activations.
• Ensure proper execution and follow up for newness and assortment listings, pricing, suggested orders, invoices, credits/promo items and claims / PO creation.
• Develop a strong relationship with the field - Retail Business Executives (RBE) to fill any gaps in retail execution.

SKILLS

(JOINT) BUSINESS PLAN DESIGN / ACTIVATION EXCELLENCE / BUDGET MANAGEMENT / BUSINESS RELATIONSHIP MANAGEMENT / ENGAGING SELLING TO CUSTOMERS / RETAILERS NEGOTIATION / STAKEHOLDER MANAGEMENT / ACCOUNT MANAGEMENT / ADAPTED COMMUNICATION / BUSINESS PLANNING/ DATA DRIVEN DECISION MAKING / FINANCE LITERACY/ RGM LITERACY / STORYTELLING

What's In It For You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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