Account Manager, Travel Retail Americas

Loreal; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K & Pension Plan

Hybrid work policy

VIP access to Loreal Shop for discount

Job summary

L’Oréal in Miami seeks an Account Manager for Travel Retail Americas to drive retail execution, listings, promotions and inventory analysis across key accounts. The role focuses on delivering insights, supporting Sales Directors and Area Managers with data-driven decisions to grow market share.

You will collaborate with marketing, finance and customer care to align orders, pricing, and promotional plans while building strong relationships with field teams and retailers.

Qualifications

• Experience in account management within travel retail or consumer goods is a plus.
• Strong analytical skills and ability to synthesize data for decision making.
• Excellent communication and stakeholder management capabilities.

Responsibilities

• Analyze sell-in/sell-out, market share, and promotions to guide planning.
• Collaborate with Field, Marketing, Finance to drive retailer plans and execution.
• Ensure listings, pricing, orders, and promotions are aligned with strategy.
• Develop strong relationships with Retail Business Executives and Key Accounts.

Skills

Business plan design

Activation excellence

Budget management

Account management

Stakeholder management

Retailer negotiation

Data-driven decision making

Finance literacy

Storytelling

Job description

Job Title: Account Manager, Travel Retail Americas

Location: Miami, Florida

Overview

Ensure execution of commercial activity under the multidivisional structure. The accomplishment must result in maximized retail sales, increased market share for the brands and ensure the retail expression. Activities include following up of listings, sell out and market performance, stock, orders, forecast, inventory analysis, promotions, and additional analysis to support the Sales Directors / Area Managers responsibilities.

Key Job Accountabilities

• Making relevant accurate analysis to understand the current business situation (Sell in and Sell out, Market share, brand by brand, promos & forms, stock equation, SKUs inventory)
• Cross-reference data from the sales force, market studies (internal and external) and marketing in order to have a comprehensive overall understanding of the business (penetration report, testers, ad hoc reports)
• Combines internal & external, financial and not financial data on Key Accounts. Analysis of market trends, business performance and its levers, and make recommendations.
• Shape and disseminate analyses and syntheses to help decision makers drive business activity – specifically providing insights and clear & detailed recommendations to build with the Area Manager (AM) and Market Director strong commercial plans to reach the Travel Retail Americas goals.
• Ensure a good communication with Key Accounts stakeholders and internal Teams (marketing, customer care, finance) about orders process for novelties & assortment and execution for promotional plan activations.
• Ensure proper execution and follow up for newness and assortment listings, pricing, suggested orders, invoices, credits/promo items and claims / PO creation.
• Develop a strong relationship with the field – Retail Business Executives (RBE) to fill any gaps in retail execution.

Skills

(JOINT) BUSINESS PLAN DESIGN / ACTIVATION EXCELLENCE / BUDGET MANAGEMENT / BUSINESS RELATIONSHIP MANAGEMENT / ENGAGING SELLING TO CUSTOMERS / RETAILERS NEGOTIATION / STAKEHOLDER MANAGEMENT / ACCOUNT MANAGEMENT / ADAPTED COMMUNICATION / BUSINESS PLANNING/ DATA DRIVEN DECISION MAKING / FINANCE LITERACY/ RGM LITERACY / STORYTELLING

What’s In It For You

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [1] [e-mail]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.