Account Manager, TCI (Fully Remote)

Coface; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Coface in the United States seeks an Account Manager to build strong customer relationships through regular and proactive communication using various media and collaborative tools, and to respond swiftly to client questions with a consultative approach.

In Account Management, you act as the central point of contact, prepare and present renewal offers, and drive cross-selling while ensuring timely renewals with compliance; you will articulate market conditions to align Coface's value proposition

Qualifications

• Customer relationship management and renewed policy processes.
• Clear communication and consultative client engagement.

Responsibilities

• Build strong customer relationships through regular and proactive communication using various media and collaborative tools.
• Respond swiftly to client questions and concerns, and utilize a consultative approach to determine effective coverage.
• Act as central point of contact, prepare and present renewal offers, and achieve maximum sales profitability.
• Develop and execute cross-selling strategies, identify portfolio weaknesses, and ensure timely policy renewals with compliance.
• Articulate current market conditions and align Coface's value proposition against competitors.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products.

Skills

Account management

Customer relationships

Renewal offers

Cross-selling

Market knowledge

Communication

Job description

• Build strong customer relationships through regular and proactive communication using various media and collaborative tools.
• Respond swiftly to client questions and concerns, and utilize a consultative approach to determine effective coverage.

Account Management:

• Act as central point of contact, prepare and present renewal offers, and achieve maximum sales profitability.
• Develop and execute cross-selling strategies, identify portfolio weaknesses, and ensure timely policy renewals with compliance.

Market Knowledge and Communication:

• Articulate current market conditions and align Coface's value proposition against competitors.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products.

Coface

Coface helps companies navigate uncertainty by providing trade credit insurance, business information, debt collection, single risk insurance, surety bonds, factoring, and other trade solutions. With 5,200 experts of 80+ nationalities in 58 countries, the company fosters a close-knit, international culture focused on learning, collaboration, and inclusion.