Account Manager - State Farm Agent Team Member

Kaye-Ann Brown-Barrett - State Farm Agent; Whitehall (Lehigh County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Health insurance

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

Kaye-Ann Brown-Barrett - State Farm Agent is seeking an Account Manager Team Member to support daily operations, grow the agency, and strengthen customer relations. You will act as a liaison, promoting relevant insurance products and services while delivering exceptional service to clients.

The role emphasizes proactive outreach, teamwork, and a commitment to helping clients protect their assets. A hands-on, sales-oriented communicator will thrive in this team-focused environment.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Leadership

Interpersonal skills

Sales

Customer relations

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my State Farm agency in 2024 after spending 19 years with Enterprise, where I built a foundation in leadership, customer service, and business growth. Those years taught me the value of teamwork, accountability, and creating a positive experience for every customer—principles that now define my agency.

I’m an active member of the local Chamber of Commerce and proud to be part of a community that supports small businesses and local growth. My goal is to build an office that not only serves customers well but also fosters professional and personal development for every team member.

I offer PTO, paid holidays, health benefits, licensing reimbursement, and ongoing training and development opportunities. Team members who show initiative and drive will find real opportunities for advancement here.

The culture in my office is friendly, collaborative, and rooted in family values. We’re a small but growing team of three, and we look for people who are competitive yet supportive—those who bring a strong work ethic, a willingness to help others, and a positive attitude to everything they do.

ROLE DESCRIPTION:

As Account Manager - State Farm Agent Team Member for Kaye-Ann Brown-Barrett - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.