Account Manager - State Farm Agent Team Member

Leslie Bourgeois - State Farm Agent; United States; Hybrid; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid time off (holidays and personal/sick days)

Salary plus commission/bonus

Growth potential/opportunities for advancement

Bonus based on performance

Job summary

Leslie Bourgeois - State Farm Agent is looking for a Service Account Manager to enhance customer relations and ensure effective communication between clients and agency departments. This role is vital for improving customer success and involves marketing relevant products and services.

Key responsibilities include establishing and following up on customer relationships, providing prompt and friendly service, and promoting lasting customer relations. Ideal candidates should have a keen interest in marketing and excellent communication skills.

The position offers flexible work options and competitive compensation based on experience.

Qualifications

• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Client relationship management

Communication skills

Customer service dedication

Job description

ROLE DESCRIPTION

As a Service Account Manager for Leslie's Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within the agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Flexible work from home options available.

Compensation: $18.00 - $20.00 per hour

Location: Houston, TX. We help customers with their insurance and financial services needs, including home insurance and life insurance.