Account Manager - State Farm Agent Team Member

Lori Harrison - State Farm Agent; Bay City (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Training & development

Performance bonus

Company events

Health benefits

Commission/bonus

Job summary

Lori Harrison - State Farm Agent is seeking an Account Manager to support daily operations and drive customer success. You will nurture client relationships, act as a liaison between customers and agency departments, and proactively market products and services to improve lives.

Grow your career by helping the community while being sociable, sales-minded, and attentive to client needs. This role emphasizes relationship building and customer service within a State Farm agency environment.

Qualifications

• Experience in sales (outside or inside sales) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to customer service and able to anticipate customer needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Marketing mindset

Relationship building

Anticipate customer needs

Job description

Benefits

• Paid time off (holidays and personal/sick days)
• Training & development
• Bonus based on performance
• Company parties
• Competitive salary
• Salary plus commission/bonus
• Health benefits
• Growth potential/opportunities for advancement within my agency

Role Description

As an Account Manager - State Farm Agent Team Member for Lori Harrison - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer