Account Manager - State Farm Agent Team Member

SHAWN KING - State Farm Agent; Tupelo (MS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Matching retirement plan

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Company parties

Competitive salary

Job summary

Shawnkingtupelo is seeking an Account Manager to support our growing insurance team and deliver excellent service to clients in Tupelo, MS. You will build relationships with customers, process policy changes, and explain coverage options.

The role requires strong organization and communication, with licensing readiness for Property & Casualty and Life/Health as preferred qualifications. This on-site position offers growth opportunities and a focus on client satisfaction.

Qualifications

• Experience in customer service or insurance preferred.
• Strong communication and organization skills.
• Willing to obtain Property & Casualty license.
• Willing to obtain Life and Health license.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sale team with customer relationship management.

Skills

Communication

Organization

Multitasking

Computer skills

Insurance knowledge

Tools

Agency software

CRM software

Job description

Benefits

• Matching retirement plan


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Company parties


• Competitive salary

Are you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers.

In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Responsibilities

• Provide prompt, friendly customer service to clients.


• Assist customers with policy changes, billing questions, and coverage explanations


• Review existing accounts and identify opportunities to better protect customers


• Maintain accurate documentation in the agency management system


• Follow up with customers to ensure satisfaction and retention


• Support the sale team with customer relationship management.

Qualifications

• Strong communication and customer service skills


• Highly organized and detail-oriented


• Ability to multitask and manage multiple client accounts


• Comfortable using computer systems and agency software


• Property & Casualty license preferred (or willingness to obtain)


• Life and Health license preferred (or willingness to obtain)


• Previous insurance or customer service experience is a plus

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.