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Todd Riggs - State Farm Agent is looking for an Account Manager to strengthen daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and office departments, marketing relevant products and services to both cold and warm leads.
The role emphasizes developing relationships, conducting policy reviews, resolving complex issues, and guiding customers through insurance options with a focus on service excellence
I opened my agency in 2006 and currently lead a team of five. Before becoming a State Farm agent, I worked as a Vice President of Sales for a packaging company. After relocating seven times throughout my career, I was ready to put down roots and pursue a new opportunity. A neighbor who was a State Farm agent introduced me to the business, and the rest is history! I'm a proud Miami University of Ohio graduate and have been married for 32 years. My wife and I have six children, including three biological and three adopted children.
Our agency offers a Simple IRA retirement plan, licensing reimbursement, and very flexible scheduling to help support work-life balance. We believe in creating an environment where team members can build successful careers while still making time for what matters most outside of work.
We've built a great team atmosphere where coaching, encouragement, and having fun are important parts of our culture. I genuinely enjoy helping team members develop their skills, build confidence, and reach their full potential. We work together, support one another, and always strive to do what's right for our customers.
I'm looking for someone who is positive, organized, coachable, and brings a strong sense of urgency to their work. The right person will be comfortable with technology, enjoy having fun with the team, and genuinely care about helping others. Above all, I value people who have their hearts in the right place and are committed to doing the right thing for our customers. If you're eager to learn, motivated to grow, and want to be part of a supportive team that invests in your success, we'd love to meet you.
As an Account Manager for Todd Riggs - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.