Account Manager - State Farm Agent Team Member

Amber Dean - State Farm Agent; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Amber Dean - State Farm Agent in Portland, OR is seeking a team member to support clients with insurance and financial services while building customer relationships. You will develop leads, schedule appointments, and assist in marketing goals.

The role emphasizes needs-based reviews, accurate service, and collaboration in a fast-paced office environment in Portland. Prior sales or retail experience is valued; bilingual in Spanish is a plus.

Qualifications

• Must have applicable license or must obtain applicable licensing requirements.
• Sales experience preferred.
• Excellent communication and interpersonal skills.
• Bilingual in Spanish preferred.
• Ability to multi-task and work in a team environment.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Sales experience

Excellent communication skills

Bilingual (Spanish Preferred)

People-oriented

Organizational skills

Team player

Proactive problem solving

Detail oriented

Able to learn computer functions

Tools

Windows

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Insurance Account Position - State Farm Agent Team Member

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm insurance and financial service products.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Desired qualities include:

• Ethical and Honest
• Must have applicable license or must obtain applicable licensing requirements.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Bilingual (Spanish Preferred)
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential clients
• Achieve mutually agreed upon marketing goals
• Provide timely and thorough activity reports to agent
• Ability to conduct interviews in the office
• Ability to assess client needs and conduct effective interviews
• Ability to effectively relate to a client
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Experience in marketing financial products
• Knowledge of financial services products
• Knowledge of life products
• Courses on ethical and client centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an agent team member, you will receive:

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement in my office