Account Manager - State Farm Agent Team Member

Christopher D'Annunzio - State Farm Agent; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Christopher D'Annunzio State Farm Agency is seeking an Account Manager who will grow the agency through meaningful customer relationships, assess client insurance needs, present suitable options, and guide new customers through enrollment and onboarding.

As a sociable, sales-minded professional, you will manage daily leads, nurture client relationships to boost retention, conduct policy reviews, resolve complex issues, and use product knowledge to explain and upsell coverage.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.

Responsibilities

• Handle daily leads, contact prospective clients, assess needs, present options, and secure enrollment.
• Maintain a daily prospective client pipeline with timely follow-up by phone, email, and text.
• Build and sustain relationships to drive retention and growth.
• Review policies and suggest appropriate recommendations.
• Resolve complex customer issues effectively.
• Leverage product knowledge to explain, recommend, and upsell to cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Interpersonal skills

Sales targets

Sales conversations

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As an Account Manager for Chris D'Annunzio State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage and diligently work assigned daily leads by contacting prospective clients, conducting needs-based conversations to identify their insurance requirements, presenting suitable coverage options, and following up to secure enrollment and support a smooth onboarding process.
• Maintain and manage a daily pipeline of prospective clients, ensuring timely and consistent follow-up through phone calls, email, and text messaging.
• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.