Account Manager - State Farm Agent Team Member

Jeremy Henley - State Farm Agent; Oklahoma City (OK); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Commission

Health benefits

Growth opportunities

Job summary

Jeremy Henley State Farm Agency is seeking an Account Manager to support daily operations and grow our client base. You will build meaningful relationships and act as a liaison between customer needs and agency departments, promoting relevant products and services to improve our customers' lives.

As a sociable, sales-minded professional, you will follow up with clients, provide prompt service, and help ensure accurate policy information, billing clarity, and smooth transfers, with growth

Qualifications

• Experience in sales is preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers effectively.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationships

Marketing interest

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Job description

ROLE DESCRIPTION

As Account Manager for Jeremy Henley State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experiencing managing client relationships preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Health benefits
• Growth potential/opportunities for advancement within my agency