Account Manager - State Farm Agent Team Member

Jane Chitwood - State Farm Agent; Norwood (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jane Chitwood - State Farm Agent is seeking an Account Manager to strengthen customer relations, review policies, and coordinate between customers and agency departments. You will proactively market relevant products and services to improve customer outcomes.

You will work with a small, supportive team focused on helping families understand their options and make informed decisions, while maintaining a positive, coachable, and team-oriented mindset.

Qualifications

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal abilities are important.
• Proven track record of meeting or exceeding sales targets.
• Comfort with engaging in sales conversations and customer interactions.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide tailored recommendations.
• Oversee resolution of complex customer issues.
• Use knowledge of insurance products to explain and sell policies to leads.

Skills

Insurance sales / account management

Leadership and interpersonal skills

Sales targets

Sales conversations

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2011 and currently lead a close-knit team of three. I’ve spent 33 years with State Farm, with experience in both agency and management before returning to agency ownership. I’m a graduate of Olivet and earned my master’s degree from Indiana University. Outside of work, my husband and I enjoy riding motorcycles and are involved with the Priesthood Motorcycle Ministry. I’m also a big Seahawks and Cincinnati Reds fan.

Giving back is important to our agency. We participate in Norwood Day and stay involved with local organizations that support children and families in need.

Our agency offers a Simple IRA, paid vacation and personal time, bonus opportunities, available overtime, and licensing costs paid up front. We also like to have a little fun with our perks, including Reds tickets for team members to enjoy throughout the season.

Our office is small, supportive, and truly team-oriented. We work closely together, have fun along the way, and focus on helping customers understand their options so they can make the best decisions for their families. I’m looking for someone who is positive, honest, self-motivated, coachable, and leads with integrity. We want someone who supports their teammates, communicates openly, and is always willing to help others succeed.

ROLE DESCRIPTION:

As an Account Manager for Jane Chitwood - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.