Account Manager - State Farm Agent Team Member

Ryan Joffe - State Farm Agent; Mesa (AZ); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Tuition assistance

Training & development

Job summary

Joffe State Farm Insurance in Arizona is seeking an Account Manager to build relationships, provide insurance solutions, and grow earnings through performance.

You will learn the insurance business with training and coaching, obtain required licenses, and work within a supportive local team under the State Farm brand.

Qualifications

• Clear communication and interpersonal skills.
• Genuine interest in helping people.
• Strong customer service and problem-solving abilities.
• Competitive, results-oriented mindset.
• Experience in sales, retail, banking, hospitality, or account management preferred but not required.
• Strong organizational and time-management skills.
• Comfort using technology and digital tools.
• Ability to learn quickly and apply coaching.
• Arizona Property and Casualty license before start date.
• Arizona Life and Health license or willingness to obtain one.

Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Learn customer needs and explain insurance options.
• Prepare insurance quotes and assist with policy changes.
• Provide professional, responsive service throughout the customer relationship.
• Follow up on claims, questions, and service needs.
• Identify opportunities to help customers protect themselves and their businesses.
• Develop new business opportunities with prospects and existing customers.
• Maintain accurate customer information in CRM.
• Collaborate with team to hit agency goals.
• Develop insurance knowledge and sales skills through coaching.

Skills

Excellent communication

Customer service

Problem solving

Organization

CRM proficiency

Coaching/learning

Tools

CRM systems

Job description

Benefits

• Competitive salary
• Paid time off
• Tuition assistance
• Training & development

Build a Career Where Your Effort Pays Off

Are you great with people, motivated by results, and looking for a career with real earning potential and room to grow?

At Joffe State Farm Insurance, we help individuals, families, and small businesses protect what matters most. Our success is built on strong customer relationships, exceptional service, and a team that takes pride in doing the right thing for our customers.

We are looking for an Account Manager who wants to build relationships, solve problems, help customers, and grow their income through performance.

You don't need insurance experience to get started.

If you have succeeded in sales, retail, banking, hospitality, customer service, or account management, your experience can translate well to this role. We will provide the training, coaching, and support you need to learn the insurance business and succeed.

Compensation

• $37,000–$40,000 base salary
• Uncapped commission — there is no limit to your commission earnings
• On-target earnings: $52,000–$75,680+ annually
• High performers have the opportunity to earn well above the stated on-target earnings

Your earning potential grows with your ability to build relationships, serve customers, and generate results.

What You Will Do

As an Account Manager, you will work directly with customers to understand their needs, provide solutions, and build long-term relationships.

• Build and maintain strong relationships with new and existing customers.
• Learn about customers' needs and help them understand their insurance options.
• Prepare insurance quotes and assist customers with policy changes.
• Provide professional, responsive customer service throughout the customer relationship.
• Follow up with customers regarding claims, questions, and service needs.
• Identify opportunities to help customers better protect themselves, their families, and their businesses.
• Follow up with prospects and existing customers to develop new business opportunities.
• Maintain accurate customer information and activity in our customer relationship management system.
• Work with the team to achieve individual and agency goals.
• Develop your insurance knowledge, sales skills, and professional career through ongoing coaching and training.

What We are Looking For

We are looking for someone who is driven, coachable, personable, and motivated to succeed.

• Excellent communication and interpersonal skills.
• A genuine interest in helping people.
• Strong customer service and problem-solving abilities.
• A competitive, results-oriented mindset.
• Sales, retail, banking, hospitality, account management, or insurance experience preferred but not required.
• Strong organizational and time-management skills.
• Comfort using technology, customer relationship management systems, and digital tools.
• The ability to learn quickly and apply coaching.
• An Arizona Property and Casualty insurance license before your first day of employment.
• An Arizona Life and Health insurance license, or the willingness to obtain one as part of your continued development in the role.

Not currently licensed? That's okay—you can still apply. Insurance experience is not required. If selected for the position, you will need to obtain your Arizona Property and Casualty insurance license before your first day of employment. We will help guide you through the licensing process and make sure you understand what is required.

What Makes This Opportunity Different?

Uncapped Earning Potential

Your commission isn't capped. As you develop your skills, build relationships, and produce results, there is no predetermined ceiling on your commission earnings.

Training and Coaching

You don't have to know insurance on day one. We'll provide training, coaching, and ongoing development to help you become confident in the role.

A Real Career Path

We are interested in developing people who want to grow. As you build your skills and demonstrate success, you'll have opportunities to take on greater responsibility and advance your career.

Relationships, Not Just Transactions

Our business is built around helping people. You'll have the opportunity to develop relationships with customers and become someone they can rely on when they need help protecting what matters most.

Strong Brand and Local Team

You'll have the support and recognition of the State Farm brand while working directly with a local, independently operated agency.

Who Thrives in This Role?

This position can be a great fit for someone who:

• Enjoys talking with people every day.
• Likes helping customers solve problems.
• Is motivated by measurable results.
• Wants their income to reflect their effort and performance.
• Takes coaching seriously and wants to continuously improve.
• Is competitive while still putting the customer first.
• Wants a career—not simply another job.

If you are comfortable working with people, willing to learn, and motivated to build something for yourself, we want to hear from you.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.