Account Manager - State Farm Agent Team Member

Bj Nagle - State Farm Agent; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bj Nagle - State Farm Agent in Memphis seeks an Account Manager to strengthen customer relationships, drive policy sales, and coordinate across departments to meet client needs. You will act as a liaison, promote relevant products, and help customers navigate complex insurance options with clear guidance.

The role emphasizes service quality, teamwork, and proactive outreach to both new and existing clients, supporting agency growth and client satisfaction.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationships

Sales experience

Leadership

Interpersonal skills

Sales targets

Communication

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2024 and currently lead a growing team of three. Before joining State Farm, I worked in the hospitality industry, where I developed a strong foundation in customer service and building relationships. My interest in agency ownership began when a mutual friend opened his own State Farm agency, inspiring me to pursue the same path. I went through the Agent Aspirant Program and hit the ground running toward opening an agency of my own.

Outside of work, I'm a proud husband and father to one daughter. I love spending time with my family, golfing, and staying active. I also played college football, which helped shape my competitive mindset and team-oriented approach. Staying connected to our local community is important to me, and I enjoy being involved through the Chamber of Commerce and other community activities.

Our agency offers a $100 life insurance stipend, licensing reimbursement, professional development, and a strong commitment to work-life balance. We also offer opportunities to pursue the Agent Aspirant Program for those interested in following a path toward agency ownership. As a newer agency, we're excited to provide opportunities for team members to learn, develop their skills, and grow alongside the business.

We've built a positive, supportive environment where teamwork and a great attitude are essential. I'm looking for someone who is hardworking, personable, and genuinely enjoys connecting with people. The right person will bring a strong work ethic, a positive mindset, and a willingness to contribute to the team's success.

ROLE DESCRIPTION

As an Account Manager for Bj Nagle - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.