Account Manager - State Farm Agent Team Member

Miranda Scurlock; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Uncapped commission

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Miranda Scurlock State Farm in Louisville is seeking a full-time Insurance Account Representative to engage with active insurance shoppers and convert warm leads into customers using a consultative sales approach. This in-office role emphasizes relationship-building and tailored coverage recommendations.

The position offers uncapped commissions, performance bonuses, a competitive salary, and opportunities for advancement within a trusted, long-standing brand.

Qualifications

• Minimum 1 year of experience in sales or customer service with a sales focus.
• Active Personal Lines or Property & Casualty license in your state of residence (preferred).
• If unlicensed, willingness to obtain Property & Casualty and Life & Health licenses

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Sales experience

Communication skills

Leadership

Interpersonal skills

Education

High School diploma or GED

Job description

Benefits:

• Uncapped commission
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

THIS IS AN IN-OFFICE POSITION.

About Miranda Scurlock State Farm:

At State Farm, great things happen when our people work together to protect families and their belongings from life’s uncertainties. We understand that insurance can be overwhelming and complex, which is why we strive to make the process as simple and transparent as possible for my customers. Whether they are seeking coverage for your home, auto, business, or life, we are here to guide them through the various options available and ensure that they have the right protection in place.

As a full-time Insurance Account Representative, you will:

• Engage with active insurance shoppers via inbound/outbound calls, SMS, and more.
• Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm products.
• Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Why Join Miranda Scurlock State Farm:

• No Prospecting : Warm leads delivered directly to you
• Career Growth : Develop your skills within a dynamic, supportive environment
• Supportive Culture : Learn from best-in-class leaders and motivated teammates
• Trusted Brand : Be part of a company with 100+ years of industry experience
• Diverse & Reputable Product Suite : Sell from a wide portfolio that meets every customer’s needs

Requirements

• At least 1 year of experience in sales or customer service (with a sales focus)
• Active Personal Lines or Property & Casualty license in your state of residence (preferred)
• If unlicensed, willingness to obtain a Property & Casualty and Life & Health license
• High school diploma or GED required
• Receptive to feedback and performance coaching
• Strong communication, critical thinking, and multitasking skills
• Competitive, highly self-motivated and enjoys being rewarded for your efforts
• Able to work independently and hold yourself accountable for your performance
• Ability to navigate multiple computer systems simultaneously

Compensation: $45,000.00 - $65,000.00 per year