Account Manager - State Farm Agent Team Member

Jeff Mossman; Jacksonville (IL); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Jeff Mossman is seeking an Account Manager in Jacksonville, IL to grow the agency through customer relations and as a liaison between client needs and office departments. You will market relevant products and services to improve customer outcomes.

The role emphasizes relationship building, policy reviews, and proactive sales activity, with compensation in the $45,000–$50,000 range per year and opportunities for advancement within a supportive, family‑oriented team.

Qualifications

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal abilities.
• Proven track record of meeting sales targets.
• Comfortable with sales conversations and client outreach.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of insurance products to explain and sell policies to leads.

Skills

Leadership and interpersonal skills

Sales targets achievement

Willingness to engage in sales

Job description

Full Time in Jacksonville - IL

Replies within 24 hours

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2000 and currently lead a close-knit team of four. Before becoming an agent, I worked in State Farm claims. Insurance has deep roots in my family - both my father and grandfather were agents, making me a proud third-generation State Farm agent.

Our agency is committed to supporting the local community and building lasting relationships with the customers we serve. That same sense of connection carries into our office, where we value taking care of one another and working together toward shared goals.

We offer health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported while building successful, long-term careers.

Our culture is family-oriented, supportive, and community-focused. I'm looking for someone who is positive, goal-oriented, and motivated to grow the business. The right person isn't afraid to get out there, build relationships, and pursue new opportunities while providing a great experience for our customers.

ROLE DESCRIPTION

As an Account Manager for Jeff Mossman - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Compensation $45,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.