Multi-Line Representative - State Farm Agent Team Member

Jeff Mossman; Jacksonville (IL); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jeff Mossman - State Farm Agent in Jacksonville, IL is seeking a motivated individual to support customer service and office operations. You will assist in understanding client needs, sharing information on available insurance products, and helping build relationships with customers across lines of coverage.

The role emphasizes strong communication, organization, and the ability to thrive in a fast-paced setting while contributing to local community outreach and a supportive team environment.

Qualifications

• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.
• Strong communication and professional presence required.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records to ensure a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in 2000 and currently lead a close-knit team of four. Before becoming an agent, I worked in State Farm claims. Insurance has deep roots in my family - both my father and grandfather were agents, making me a proud third-generation State Farm agent.

Our agency is committed to supporting the local community and building lasting relationships with the customers we serve. That same sense of connection carries into our office, where we value taking care of one another and working together toward shared goals.

We offer health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported while building successful, long-term careers.

Our culture is family-oriented, supportive, and community-focused. I'm looking for someone who is positive, goal-oriented, and motivated to grow the business. The right person isn't afraid to get out there, build relationships, and pursue new opportunities while providing a great experience for our customers.

Location Address:

Jacksonville, IL 62650

At Jeff Mossman - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.