Account Manager - State Farm Agent Team Member

Scott Nichols - State Farm Agent; Indianapolis (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Scott Nichols - State Farm Agent in Indianapolis is seeking an Account Manager to support daily operations, grow our client base, and deliver exceptional service.

You will build relationships, conduct policy reviews, resolve complex issues, and leverage our insurance products to advise clients and close opportunities.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Customer relationship management

Sales

Communication

Interpersonal skills

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 1997 and currently lead a team of three. Over the years, I’ve built an agency focused on consistency, strong relationships, and serving our community at a high level.

I’m a graduate of Ball State University, where I earned my B.S. in Business Management and competed as a Division I athlete for four years. I’m married with four children and one grandchild, and family plays a big role in everything I do.

I stay very active in the community by coaching youth basketball, football, soccer, and baseball, as well as mentoring local youth. I’m also a proud member of Kappa Alpha Psi. Giving back and helping others grow is something I’m deeply passionate about.

Our agency offers flexibility, free snacks and coffee, professional and personal development, a strong focus on health and wellness, and regular team-building events. We believe in creating an environment where people feel supported and set up for success.

Our culture is team-oriented, knowledgeable, and accessible. We live by the motto "Be the best you," and I’m looking for someone who brings that same mindset. The right person will be dependable, customer-focused, and a self-starter who is motivated to grow. If you’re looking for a supportive environment where you can develop your skills, contribute to a strong team, and make an impact in your community, this could be a great fit for you.

Role description

As Account Manager - State Farm Agent Team Member for Scott Nichols - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.