Account Manager - State Farm Agent Team Member

Kathyschultze; Frederick (MD); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kathy Schultze - State Farm Agent is seeking an Account Manager who can grow client relationships and drive policy adoption in Frederick, MD. You will be the bridge between customers and our agency, delivering service excellence and tailored insurance solutions.

The role emphasizes relationship building, proactive sales conversations, and teamwork within a supportive, community-focused agency that values work-life balance and ongoing development.

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Lead generation

Sales targets

Customer service

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1984 and currently lead a team of 11. Before becoming a State Farm agent, I earned both my bachelor's and master's degrees from West Virginia University. State Farm has become a family tradition - my daughter is a Sales Leader with State Farm, and I'm also a proud mom, grandmother of two, and active member of my community.

Giving back is incredibly important to me. I'm involved with Rotary, serve as Vice President of the Frederick Mission, which supports individuals overcoming addiction, and participate in a variety of community events throughout the year.

Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. Team members also enjoy their own private office, high-level training, professional development, and regular team events.

Our culture is professional, warm, and highly supportive. We celebrate each other's successes and genuinely want to see everyone grow. I'm looking for someone with a great attitude and a growth mindset who is self-motivated, works hard, and wants to make a meaningful difference in the lives of others.

ROLE DESCRIPTION:

As an Account Manager for Kathy Schultze - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.