Account Manager - State Farm Agent Team Member

State Farm; Fayetteville (AR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

State Farm Agent Darryl Andrews is seeking an Account Manager to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and internal offices, promoting relevant insurance products and services.

You will develop relationships, review policies, and resolve complex issues while leveraging insurance product knowledge to upsell to both new and existing customers.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY

I opened my agency in 1999 and currently lead a team of nine. Before becoming an agent, I spent five years as a State Farm Claims Adjuster, where I saw firsthand the difference we can make in people’s lives. That experience ultimately led me to agency ownership and the opportunity to build a career around helping others. I’m also a second-generation State Farm agent - my dad recently retired after an incredible 56-year career with State Farm.

Supporting the community is an important part of who we are. Our agency gives back to schools and organizations throughout the area, and we believe strongly in supporting the communities that support us. As a team, we’re also working toward making volunteer service a regular part of our culture, with the goal of getting out together each month to make a positive impact.

Our agency offers a 401(k), group life insurance, a health stipend, paid time off, and paid holidays. We want our team members to feel supported while building a meaningful, long-term career.

I’m looking for someone who is empathetic, customer-focused, and genuinely cares about doing great work. If you want to be part of a team that holds itself to a high standard, serves others, and makes a positive impact both inside and outside the office, we’d love to meet you.

ROLE DESCRIPTION

As an Account Manager for Darryl Andrews - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.