Account Manager - State Farm Agent Team Member

Jaime Shannon - State Farm Agent; Fayetteville (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Jaime Shannon - State Farm Agent is seeking an Account Manager to enhance customer relations and drive agency growth. As a team member, you'll play a meaningful role, balancing customer needs with agency operations.

Your responsibilities will include managing customer relationships, conducting policy reviews, and resolving complex issues. This role offers a supportive environment focused on teamwork and personal development.

If you are sales-minded and eager to contribute, consider growing your career with us.

Qualifications

• Experience in insurance sales or account management preferred.
• Willingness to engage in sales conversations.
• Proven track record of meeting sales targets.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.

Skills

Leadership

Interpersonal skills

Sales acumen

Customer relationship management

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2003 and have built a close-knit team of three. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me.

I’m a parent of two, and outside the office I stay involved in the community, including serving on the NC USA Wrestling board. Being active locally and supporting youth programs is something I care deeply about.

For our team, we offer paid vacation and holidays, licensing reimbursement, and a strong focus on work-life balance. We believe people do their best work when they feel supported both inside and outside the office.

Our culture is close-knit and team-oriented. Everyone helps each other out, and we value people who are detail-oriented, able to multitask, and comfortable talking with customers. We’re looking for someone who is eager to learn, contributes to the team, and takes pride in doing the job well. If you’re looking for a supportive environment where teamwork matters, this could be a great place to grow your career.

Role Description

As Account Manager - State Farm Agent Team Member for Jaime Shannon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.