Account Manager - State Farm Agent Team Member

Alexandra Vazquez - State Farm Agent; Dover (DE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Alexandra Vazquez - State Farm Agent in Dover, DE is seeking an Account Manager to grow client relationships and support daily agency operations. You will advise customers on insurance products, conduct policy reviews, and collaborate with office teams to deliver proactive service.

Prior insurance sales or account management is preferred, with strong communication and sales skills. We offer a friendly, detail‑oriented, process‑driven environment with opportunities for advancement and a healthy

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Customer relationships

Sales targets

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2022 and currently lead a team of four. State Farm has been a big part of my life - my dad was an agent for 38 years, and I spent 15 years working in his agency before becoming an agent myself. Outside of work, I'm a proud mom of two boys and understand the importance of building a career while maintaining time for family.

Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We're also open to candidates without insurance experience and are willing to invest in the right person who is eager to learn and grow.

Our culture is fun and welcoming while still maintaining a professional environment. I'm looking for someone who is personable, detail-oriented, process-driven, and able to pick up new things quickly. We value team members who don't just complete the task in front of them - they look for opportunities to better serve customers, start conversations, and contribute to the agency's growth.

If you're a fast learner with a customer-focused and sales-minded approach, we'd love to meet you.

ROLE DESCRIPTION

As an Account Manager for Alexandra Vazquez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.