Account Manager - State Farm Agent Team Member

Chrissutherlandagency; Colorado Springs (CO); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chris Sutherland - State Farm Agent is seeking an Account Manager to support daily operations and customer success. You will nurture relationships, review policies, and proactively market relevant products and services to clients.

The role emphasizes customer-centric service within a collaborative team, with opportunities to advance and contribute to community-focused initiatives.

Qualifications

• Experience in insurance sales or account management is preferred.
• Strong leadership and interpersonal skills are essential.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations with customers.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales experience

Leadership

Sales targets achievement

Sales conversations willingness

Job description

Benefits:

• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my first agency in 2012 and expanded to a second location in 2017. Today, I lead a team of 11 across both offices. Before becoming a State Farm agent, I managed optometry practices, bringing leadership and team-management experience into agency ownership. I’ve called Colorado home for the past 15 years and love everything the outdoors has to offer, especially hiking, skiing, and camping.

Being involved and giving back to our local community is important to us. We also encourage our team members to support causes that matter to them through a charitable matching program.

Our agency offers health benefits, a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We also make time to enjoy being together, with breakfast provided every Wednesday morning and team outings throughout the year.

We’ve created a fun, energetic atmosphere across both offices with a team that is close-knit, family-oriented, and highly motivated to succeed. Our team members genuinely look out for one another and even enjoy spending time together outside of work. We work hard, achieve at a high level, and have fun doing it.

I’m looking for someone who is outgoing, team-oriented, and brings natural leadership qualities to the office. If you want to be part of a high-achieving team where people support one another, enjoy coming to work, and are motivated to grow together, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Manager for Chris Sutherland - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.


• Conduct policy reviews and provide recommendations to customers.


• Oversee the resolution of complex customer issues.


• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.


• Leadership and interpersonal skills.


• Proven track record of meeting sales targets.
  
• Willingness to engage in sales conversations.