Account Manager - State Farm Agent Team Member

State Farm; Collinsville (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Commission/bonus potential

Growth opportunities

Job summary

State Farm in Collinsville, IL is seeking an Account Manager to join Bobby Simpson's agent team. In this vital role, you will improve customer lives by marketing relevant products while establishing and maintaining client relationships.

The successful candidate will have a background in sales, excellent communication skills, and a dedication to customer service. The position offers a salary of $65,000 to $75,000 per year plus commission, along with opportunities for growth within the agency.

Qualifications

• Experience in sales, preferably outside or inside sales, retail, or telemarketing.
• Excellent written and verbal communication skills.
• Dedication to customer service and ability to anticipate needs.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and friendly customer service.
• Promote customer relations and satisfaction.

Skills

Sales experience

Client relationship management

Communication skills

Customer service dedication

Job description

Role Description

As Account Manager - State Farm Agent Team Member for Bobby Simpson – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Benefits

• Paid time off (holidays and personal/sick days).
• Salary plus commission/bonus.
• Growth potential/opportunities for advancement within the agency.

Compensation: $65,000.00 – $75,000.00 per year

My team’s mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Collinsville, IL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.