Account Representative - State Farm Agent Team Member

Charles Cathey - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Charles Cathey - State Farm Agent in Chicago is looking for an Account Representative to enhance customer relations and effectively address customer needs. The ideal candidate is sociable, sales-minded, and detail-oriented.

The position requires strong communication skills and a preference for candidates with customer service or sales experience. Join a team committed to professional growth and community engagement.

This role offers a competitive salary, comprehensive training, and advancement opportunities in a supportive work environment.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented individuals who can multitask will excel.
• Previous experience in customer service or sales is preferred.
• Bilingual candidates (Spanish) are encouraged to apply.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work.

We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude.

What makes our agency a great place to work is simple: we invest in our team. We provide strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers.

We’re also proud to be deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives including leadership roles in housing and education programs. If you’re looking to grow with a team that values both people and performance, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Charles Cathey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.